HepaCare360
A Care360 Programme · Alkem × Saarathi
For patients on Hepaglide

You are
the steward.

A weekly injection is the easy part.
What happens between the injections is the work.
We are with you for that.

scroll · for the long version
I — The premise

The medicine is not the hero.

Hepaglide is one of the most effective medicines ever made for type 2 diabetes and weight. Its mechanism is elegant. It works. The science is settled.

And yet — across the world, somewhere between a third and half of the people who start it don't reach a year. Cost is one reason. The other is something quieter, something most programmes never name.

If I need a drug to control my body, I am admitting I cannot control my body.

Under that assumption, every weekly injection is a small humiliation. Every weight check is a verdict. Every adjustment along the way is an admission. The body becomes a problem to manage, not a partner to listen to. People drift away from the medicine — sometimes from themselves.

HepaCare360 is built around a different assumption.

The reframe

A steward does not own the system. They regulate it.

They read its signals. They act early when something feels off. They know when to escalate, and they know when to be quiet. Their skill is not strength.

Their skill is attention.

II — Five months and beyond

The journey has four seasons.

Normalize
Induction

A new rhythm begins. New sensations. The first time you tell us how it felt. We move slowly.

Master the protocol
Titration

A guided journey, paced to what your body is telling us — not to a calendar.

Sustain
Early Maintenance

You arrive at a steady rhythm. The work shifts from the medicine to the life around it.

Background steward
Long Maintenance

We speak less. We notice more. The programme stays as long as you and your doctor say.

III — What HepaCare360 does

Quietly. Carefully. For as long as you need.

Twenty pillars sit underneath this programme. You will only ever feel six.

i

We remind you — once.

Your weekly injection arrives at the time you choose, in plain language. We retry gently if you don't reply. Then we stop. No fanfare.

ii

We listen to your body.

Tell us in your language — Hindi, Marathi, English. Mild discomfort gets a quiet acknowledgement. A sharp pain that doesn't fit the pattern is taken seriously and routed to the right person on your care team.

iii

We pace the journey to your body.

If something isn't going well, we don't push. Your doctor is informed and decides what's next. Tolerability over schedule.

iv

We translate your data for your doctor.

Before every doctor meeting, your doctor receives a two-page brief — the kind they can read in two minutes. Adherence, tolerance, lab trends, your own concerns. The ten minutes you have together get focused.

v

We surround you, gently.

A nurse, a counsellor, a dietician, a fitness coach, a lifestyle coach. Each enters when it makes sense for you, not on a schedule. They watch before they advise. They show up before a wedding or a fast.

vi

We know when to stop talking.

Once you reach maintenance and the rhythm holds, we go quiet. We answer when called. We notice when something drifts. Silence is a feature, not an absence.

IV — Your care team

You will know each of them by name.

Your doctor

Every clinical decision — every prescription, every adjustment, every interpretation of a lab — is theirs. We don't decide. We surface.

Your nurse

Beside you on a video call when you need her. There for cold-chain emergencies, storage worries, and the moments only a nurse can settle.

Your counsellor

Not a clinician. A thoughtful person who knows your story, holds your context, and asks the questions a doctor doesn't have time for.

Your dietician

She watches before she changes anything. Indian portions, Indian seasons. Protein first — your muscles matter more than the scale.

Your fitness coach

Walking before lifting. Light resistance when you're ready, on a pace that fits you. Your lean mass is hers to protect.

Your lifestyle coach

She arrives before the wedding, the fast, the travel week, the bereavement. With a plan, and without judgement.

Appointments with anyone on your team are easy to book — when you need them, in your language, on WhatsApp.

V — What we celebrate

The points you earn say who we think you are.

Things we celebrate

Attention. Honesty. Resilience.

  • Pausing honestly when your body asks you to.
  • Reporting that the cravings are back, when they are.
  • Sustaining the injection through travel, festivals, illness.
  • Completing an assessment when the numbers are unflattering.
  • Asking the counsellor or dietician for help.
  • Returning after a missed week. Always rewarded more than a streak.
Things we never measure you on

Magnitude. Willpower. Comparison.

  • Kilograms of weight lost.
  • Percentage points of HbA1c reduction.
  • Length of your streak as proof of discipline.
  • How well you compare to other patients.
  • How you look in a photograph.
  • How "good" or "bad" your week was.
VI — What we promise

Six commitments that precede every feature.

i

You are the protagonist.

Every screen, every message, every workflow exists to make your next right action easier. Dashboards and reports exist only in service of this.

ii

Your doctor is the authority.

We are a layer of care, not a replacement for your doctor. Every clinical decision routes to them. We surface; they decide.

iii

Your data stays in India.

Every byte processed in Mumbai. Every consent granular and reversible. You can withdraw any data type, any purpose, at any time, by sending one word.

iv

The medicine is a resource. You are the one who uses it well.

We will never frame your injections as a thing the medicine does to you. They are a thing you do with the medicine. The distinction matters.

v

Silence is a feature.

Reminder fatigue ends programmes. We default to quiet once your rhythm holds. We speak when we have something worth saying.

vi

This is your life. Not a clinical trial.

Indian meals, Indian festivals, Indian families. Reminders that respect your prayer times and your school timings. Nothing is imported without test.

⁕ · ⁕ · ⁕

When you are ready,
your doctor will tell us.

There is nothing to download. No app to install. No password to remember. The first message arrives on WhatsApp, in your language, on the day your doctor writes the prescription. The programme stays with you for as long as you are on the medicine.

You are not alone for this.